XPO Logistics
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XPO is a top ten global provider of transportation and logistics services, with a highly integrated network of people, technology and physical assets.
Service-Driven Culture
We use our network to help customers manage their goods most efficiently throughout their supply chains. At the top of our value proposition is an intense customer service culture that connects our team worldwide. Our people focus on finding new ways to help our customers succeed, while becoming continuously more efficient ourselves.
Customer relationships are the lifeblood of our business. However, we never forget that our company has responsibilities to many other stakeholders as well: investors, employees, carriers, business partners, local communities and global society. When we say Let’s Move the World Forward, we’re speaking to the interests of all XPO stakeholders, as well as the world at large.
Transportation Solutions
Move your goods most efficiently by road, rail, air and ocean with superior visibility and digital capabilities.
Less-Than-Truckload
Our robust network of LTL trucks, drivers and terminals is your solution for regional, national and cross-border shipping.
National and multinational
XPO is a global leader in less-than-truckload transportation, and one of the largest LTL providers in North America. Our commitment to damage-free, on-time service is backed by ~7,900 tractors, ~25,000 trailers and approximately 12,000 professional drivers, operating out of 291 service centers.
Our LTL coverage in North America extends to every state, including Alaska and Hawaii, and about 99% of all US postal codes. For cross-border requirements, we have strong relationships in place for movements to and from Mexico, Puerto Rico and Canada. We’re also a leader in LTL transportation in Western Europe, where we provide consistent LTL solutions for customers with multinational markets.
How is the cost of my shipment calculated?
If you are moving to a different state, the charges will be based on the weight of your
shipment and mileage—these are referred to as the transportation charges.
There are a variety of different moving charges that can potentially appear on your estimate,
so be sure to ask your relocation specialist to explain each charge for you.
Some additional charges that may appear include packing, crating, valuation or coverage,
bulky article charge (for oversized items), and extra labor. Again, please be certain you
fully understand these charges so that you can accurately compare the estimates you receive.
What is an order for service?
All movers are required to prepare an order for service before they transport your shipment.
The order for service provides you with written confirmation of the moving services that you
requested to be performed in conjunction with your shipment. It also lists the agreed upon
dates for the pickup and delivery of your shipment and amount of valuation that you requested,
along with any special services that you ordered.
It also features a place and telephone number where the mover can contact you during the move.
Additionally, the order for service shows the charges that you will be assessed for your
household move or corporate relocation. If you are moving under a non-binding estimate,
the order for service will indicate the amount of the estimated non-binding charges,
the method of payment for the charges and, in cases where the actual charges exceed the
non-binding estimate, the maximum amount that you are required to pay at the time of delivery
in order to obtain possession of your shipment (you will have 30 days following delivery to
pay the balance of the charges due). If you are moving under a binding estimate,
the order for service will show the charges that you will be required to pay at delivery,
based on the binding estimate and the terms of payment. You and your mover must sign the
order for service.
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