TRU-PAK’s Philosophy & Mission
Our company’s mission is simple. Be a great place to work. Live by our core values of honesty, dedication to serving and above all put our customers’ needs above all else. There are many moving companies to choose from but there is only one customer and you better do it right the first time. We at Tru-Pak continue our parent’s mission to be the Best Moving Company in the Nation. Our executive team has a hands-on philosophy of going the extra mile.
We believe in executing even the tiniest of details. If a customer has a concern address it. If a customer has a question, answer it. If it’s not your responsibility, find out who’s it is and follow-up to make sure it gets resolved in a timely manner. Our passion is to demonstrate while doing, offer assistance where ever it is needed, and if something can be accomplished better, challenge up because it serves our common good.
Call us today for a free in-house or office moving quote, completed by one of our highly trained and experienced moving professionals.
Tru-Pak Moving Services
Residential Moving Services
With almost 60 years of providing residential moving services, first as a local and statewide mover, then over time, vehicle and staff acquisitions helped us develop into long-distance, nationwide and international deliveries. When it comes to moving your family, our family understands how important it is to handle all the details so you can relax, and know that Tru-Pak has you covered. We offer unique services on all our moves like assigning you a Moving Coordinator to ensure every detail of your move goes as planned. Our pick-up and delivery teams, led by a team manager/driver, are always the same, so whoever loads your items also unloads them on all deliveries in the lower 48 states. This is somewhat of a unique feature but a necessary one for achieving our customer goals of continuity, attention to details and providing excellent service.
Commercial Moving Services
Being a commercial mover means understanding the logistics involved in any business, office or corporate move. It takes experience to be able to efficiently take down an office setting and re-stage it in another location. We have a Commercial Moving Division (CMD) that is experienced in handling Fortune 500 companies with all their commercial moving needs. Trusting that a commercial move will occur without problems or unforeseen consequences is what our corporate moving experts strive to accomplish. Not every mover has the experience to dis-assemble a Steel Case office and re-assemble it 100’s or 1000’s of miles away. It takes planning, execution, and attention to detail to achieve success. Our Executive Team reviews every commercial, business, office or enterprise structured move, with an all hands-on deck approach to details, planning, fulfillment, and execution. We have too because limiting any moving issues, ensures you get the most efficient move possible performed by some of the moving industry’s most successful moving technicians.
Military & Government Moving Services
We serve all branches of the military including: Army, Navy, Air Force, Marines, Coast Guard and National Guard Units. For almost 60 years, Tru-Pak Moving Systems has been assisting military personnel transfers across the country and around the world. As one of the nation’s top movers, we provide door to door service to private quarters and military bases all around the world for more than 500 families a year. We assist in all personally secured moves by military personnel called DITY Moves. Through their Personally Procured Move (PPM) U.S. Military reimbursements are made to personnel who procure their own moves. Tru-Pak is well versed in all DITY moving guidelines. Our Military Moving Coordinator (MMC) handles all military moves and ensures the guidelines for Protection, Storage and Reimbursement are properly fulfilled. Our MMC can advise you on the valuation choices for insurance coverage against loss or damage, provide flexible options for secured storage at our facility, even for extended periods of time, and can assist in completing and filing all forms for reimbursement. We make moving an enjoyable and exciting experience for your next posting or duty station.
Long Distance Moving Services
We understand you have many choices when it comes to choosing the right moving company to handle your long-distance moves. So why should you choose Tru-Pak Moving Systems, an independent United Van Lines Agent? The answer is simple. Our company is really different and makes a difference in the lives of our customers, employees and the communities we service. As one of our nation’s top movers, and the largest mover east of the Mississippi River and south of Virginia we have a responsibility to deliver the very best service, at the most affordable price. We accomplish that goal by creating a “culture of satisfaction” for our employees and our customers. We have many employees who have retired with us over the years and many who have elected to stay, some with over 30 years of service. Happy and successful employee’s mean’s we must be doing many things right and we demonstrate that every day. We know that long distance moving is the most difficult and stressful move any family, individual or business can make. With over 4000 moves performed each year we know how to take the burden off you and help handle this transition as smoothly as possible. With almost 60 years in the moving and storage business, our highly trained and dedicated team of moving professionals are always available, 24 hours a day 7 days a week.
Freight Moving Services
Tru-Pak Moving Systems is a highly skilled and qualified freight moving, hauling and shipping company with national and international connections. We can move furniture and goods across the United States or to any international destination. Military personnel, company items, furniture or household goods shipped long-distance or around the world. We even specialize in protective crating of valuable paintings and antique furniture. No matter how large, uniquely shaped or of any value, if it can be packed, wrapped and crated we can deliver your products coast to coast, continent to continent. Our freight agents are uniquely trained to assist you on packaging, shipping and delivery.
Once you have compiled a list of movers, inform them of the destination and timing of your
move. Ask them about the types of services they offer. Also ask them to explain their
estimates in detail and to give you a copy. If any company refuses to give you a written
estimate, you should eliminate them from consideration. Then carefully compare to see which
mover best suits your needs and budget.
The cost of your move will be based on the actual weight of your belongings and the distance
they are shipped, plus the amount of packing and other services that you require.
To help you anticipate the cost of your move, movers will give you an estimate of the price.
Be sure to get written estimates from at least 3 different movers so that you can compare
their services and prices.
You have the right to receive an estimate based on a physical (in-house) survey of your
shipment. Under the regulations, your mover must base your estimate (either binding,
non-binding, or not-to-exceed), on a physical survey of the household goods to be moved if
the goods are located with a 50-mile radius of your mover’s (or his agent’s) place of business.
You may elect to waive this requirement for a physical survey, but if you elect to do so,
you must sign a written waiver of your rights.