Supra National Express, Inc
HISTORY OF EXCELLENCE
Our mission is to be the market leader in transportation and logistics, serving customers from around the globe doing business to and from Southern California… to and from all points beyond. Since our founding in 2009, we have been guided by our core values: integrity, service and diversity. We hire and work to retain only the most qualified and dedicated individuals who share our values and are committed to our company’s vision. Every member of our friendly, knowledgeable team is determined to provide the utmost in customer service to every one of our customers. Our earned, stellar reputation rests on our ability to provide only the highest level of service to our customers, to recognize opportunities, and to react to the constantly evolving market conditions well ahead of our competition. Since we opened our doors, our goal has been to continually affirm and expand our reputation as “one of the best” in the market.
Long Haul Trucking
Supra provides full service through its brokerage services and partner trucking companies to meet your long-haul trucking (commonly abbreviated LHT) needs. This service is defined as commercial truck voyages that are more than 200 miles from origin to destination. It is also known as over-the-road (OTR) trucking and Supra can get your shipment there on schedule.
What is an order for service?
All movers are required to prepare an order for service before they transport your shipment.
The order for service provides you with written confirmation of the moving services that you
requested to be performed in conjunction with your shipment. It also lists the agreed upon
dates for the pickup and delivery of your shipment and amount of valuation that you requested,
along with any special services that you ordered.
It also features a place and telephone number where the mover can contact you during the move.
Additionally, the order for service shows the charges that you will be assessed for your
household move or corporate relocation. If you are moving under a non-binding estimate,
the order for service will indicate the amount of the estimated non-binding charges,
the method of payment for the charges and, in cases where the actual charges exceed the
non-binding estimate, the maximum amount that you are required to pay at the time of delivery
in order to obtain possession of your shipment (you will have 30 days following delivery to
pay the balance of the charges due). If you are moving under a binding estimate,
the order for service will show the charges that you will be required to pay at delivery,
based on the binding estimate and the terms of payment. You and your mover must sign the
order for service.
How is the cost of my shipment calculated?
If you are moving to a different state, the charges will be based on the weight of your
shipment and mileage—these are referred to as the transportation charges.
There are a variety of different moving charges that can potentially appear on your estimate,
so be sure to ask your relocation specialist to explain each charge for you.
Some additional charges that may appear include packing, crating, valuation or coverage,
bulky article charge (for oversized items), and extra labor. Again, please be certain you
fully understand these charges so that you can accurately compare the estimates you receive.
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