Old Dominion Freight Line
Company Information
Founded in 1934 Old Dominion Freight Line started out as a single truck running a 94-mile route in Virginia, over the last 80+ years we’ve led the way to become a national LTL freight leader and global transportation company. The values that drove our founders deca
des ago still inspire us today. Learn more about our company history, facts and news.
Doing right things right.
This has been the foundation of success for Old Dominion Freight Line since we began in 1934. From our founding with one truck and one route to today where we operate 246 service centers and have approximately 20,000 employees, doing the right thing is simply how we do business. This is how we operate our Company, how we work with our customers, how we support our OD Family of employees, and how we live in the communities that so generously support us.
We also believe that doing right things right is good for business. Our intense focus on safety and security, our investments in improving our environmental footprint, and our commitment to our employees and our communities are not only the right things to do – they also provide opportunities to enhance our business and create greater value for our shareholders.
Establishing a safe and secure work environment is paramount at OD. Our S.H.I.E.L.D. program focuses on injury prevention and emphasizes a Company initiative to be safe in all aspects of business. OD has been recognized by various organizations for our commitment to safety and in 2018 our Vice President of Safety and Compliance, Sam Faucette, was named the American Trucking Associations’ National Safety Director of the Year.
OD continually invests in technology to help reduce the environmental impact of our fleet. Our tractor fleet has an average age of less than four years, and we invest in custom specifications in our tractors to help ensure efficiency. We also use technology to leverage route planning to minimize miles traveled, and invest in tires that have auto inflation systems and minimize friction. These are just a few of the innovative investments that we believe are making us better stewards of the resources that we utilize.
How is the cost of my shipment calculated?
If you are moving to a different state, the charges will be based on the weight of your
shipment and mileage—these are referred to as the transportation charges.
There are a variety of different moving charges that can potentially appear on your estimate,
so be sure to ask your relocation specialist to explain each charge for you.
Some additional charges that may appear include packing, crating, valuation or coverage,
bulky article charge (for oversized items), and extra labor. Again, please be certain you
fully understand these charges so that you can accurately compare the estimates you receive.
What is an order for service?
All movers are required to prepare an order for service before they transport your shipment.
The order for service provides you with written confirmation of the moving services that you
requested to be performed in conjunction with your shipment. It also lists the agreed upon
dates for the pickup and delivery of your shipment and amount of valuation that you requested,
along with any special services that you ordered.
It also features a place and telephone number where the mover can contact you during the move.
Additionally, the order for service shows the charges that you will be assessed for your
household move or corporate relocation. If you are moving under a non-binding estimate,
the order for service will indicate the amount of the estimated non-binding charges,
the method of payment for the charges and, in cases where the actual charges exceed the
non-binding estimate, the maximum amount that you are required to pay at the time of delivery
in order to obtain possession of your shipment (you will have 30 days following delivery to
pay the balance of the charges due). If you are moving under a binding estimate,
the order for service will show the charges that you will be required to pay at delivery,
based on the binding estimate and the terms of payment. You and your mover must sign the
order for service.
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