DHX-Dependable Hawaiian Express

Dependable Supply Chain Services is a family composed of five integrated divisions providing services to meet your logistics requirements. Each unique company has grown significantly and has earned a reputation for leadership, quality and integrity in its respective field.

DHX-Dependable Hawaiian Express is the leading ocean freight company currently serving Hawaii and Guam. Offering ocean services, both Full Container Load (FCL) and Less Than Container Load (LCL), you can ship from all four west coast ports and throughout the continental U.S. to Hawaii and Guam. Using our transcontinental trucking network, we move LCL shipments from any point in the United States, and we offer FCL intermodal services to and from Hawaii and Guam. We also offer both LCL and FCL eastbound service from Hawaii and Guam to the continental U.S.

Ocean freight shipping is the foundation of our company and remains our core business today. Cargo shipments arrive at their destinations on time, intact, every time. We offer a full range of global sea freight delivery services to and from Mainland United States, Hawaii, Alaska, Canada and Guam, at very competitive values. Get a free quote today and compare our rates!

We have exclusive arrangements with premier intermodal and transcontinental trucking networks to provide tailored, safe and timely transportation within mainland United States, Alaska, Hawaii, Canada and Guam. We can arrange the appropriate equipment depending on your needs. Also available are weekend deliveries and scheduled before-and-after-hour retail mall deliveries complete with scanning and automation.

Our assembly and consolidation service provides all you need to prepare your shipments for domestic or international ocean or air service. Our extensive trucking and CFS networks provide timely pick up of all shipments and ensure that we can respond to last minute requests and unexpected emergencies. Comprehensive reports provide shipment details including your purchase order number, and piece and pallet count, and can be automatically emailed to you on a daily basis. Scanning of goods, cartons, and small packages can occur upon both receipt and delivery of your merchandise, providing you with up-to-date status and real-time information.

We are committed to our ISO 9001:2015 Quality Management System. As a team, we take full accountability for ensuring that the management system is integrated into our key business processes and intended results are achieved. We promote the use of risk-based thinking to ensure that risks and opportunities are determined and addressed. We are dedicated to providing all employees with the necessary resources and training to be successful in meeting and/or exceeding our customers’ needs. Our quality policy and objectives are the driving force behind our Quality Management System, which has built our reputation as a world-class freight forwarder and licensed NVOCC.

Ocean freight/cargo options include:
LCL (Less than Container Load) and FCL (Full Container Load) ocean shipments both eastbound and westbound, to and from Hawaii and Guam
Flexible container consolidation and special project handling
Customized sea freight solutions
Specialized handling arrangements for oversized merchandise and machinery
Frequent sailings to and from Los Angeles, Oakland, Seattle, Portland, Saipan, Guam and the Hawaiian islands
Weekly international consolidation of freight to American Samoa, Australia, Central or South America, China, Fiji, Hong Kong, Japan, Malaysia, New Zealand, Samoa, Singapore, Tahiti, Tonga, Vietnam and other Pacific Rim ports
Electronic Data Interchange (EDI) capability
Customized reporting
Interisland Hawaiian transshipment service
Guam service from all islands of Hawaii (via Oahu)
Arrival notices and invoices available by mail, email or fax, as you want, with auto-tracking available for the shipping milestones you specify

Our affiliate DGX-Dependable Global Express specializes in global air freight forwarding between the continental United States, Alaska, Hawaii, Canada, the Pacific Rim countries, China, Latin America, Europe, and the Middle East. Our employees are committed to providing excellent service that is unparalleled in the industry. Our passion is to help our customers by making air freight shipping easy with the highest level of international and domestic air freight services available within our industry.

As a company standard, we offer shipment and freight options and quality controls beyond premium air freight delivery, including in-house trucking and freight handling operations to provide a higher level of shipment control and air service value. With a ISO 9001:2015 Quality Management System, our team is committed to delivering excellent service, and as an IATA member, our service standards ensure our customers receive outstanding value through a combination of high-quality services, convenient routing and competitive pricing.

We partner with top-tier air carriers to provide flexible booking and scheduling as well as competitive pricing. Whether your shipment is small or large, a consolidation or distribution, oversized or hazardous, we can deliver it. Services include door to door, job site, after hours, weekends, retail mall, white glove, final/last mile and trade show/convention delivery. We take all of the necessary steps to ensure the integrity of your shipment is maintained and it is delivered complete, intact and on time.

We are fully compliant with all U.S. Government requirements.

We offer local shipment pickup and delivery service to and from all major cities within the continental United States, Alaska, Hawaii and Guam. We understand your needs for a cost-effective, secure and reliable network of freight transportation trucking services.

Our company owned and operated trucking operations in Oahu, Maui, Kona and Guam, as well as our delivery agents in Hilo and Kauai, are equipped to meet almost all servicing requirements. We have added additional resources in Alaska.

From heavy hauling of wind turbines or prison towers to the standard delivery service, your trucking needs will be met. With added services ranging from drop-off to appointment-generated “White Glove” or “Final Mile/Last Mile” deliveries, we are safe and Dependable in every aspect of our service. Weekend deliveries can be arranged, if required. (Extra/minimum charges will apply.)

Pickup or delivery of goods from anywhere in the continental United States, Hawaii, Alaska, Canada and Guam.

Extensive mall delivery services are available, delivering before or after mall operating hours, complete with scanning/automation, pallet jacks, dollies, helper labor, scanners to scan your packages/cartons and more. Partnering with Descartes—carton-level tracking in real time—ensures accuracy, timeliness and completeness of your information. Your shipment updates with real-time information as it occurs both upon receipt of the goods and at the time of delivery.

Use us an extension of your enterprise, whether it’s installation of appliances or putting together furniture, we do a professional job. Many choices are available to perform your work to your specifications and needs—box trucks (with and without lift gates), flatbed equipment, lowboy trailers and tarped solutions for both pickups and deliveries.

Trucking Forwarding Features
Pickup or delivery of goods from anywhere in the United States and Canada
Small package consolidation and distribution
Distribution of product from container load or lesser quantity shipments nationwide
Container drayage and delivery service from local island barges
Local port pickups and dropoffs for overseas transport
Intra-state or cross-region trucking and ocean operations (Hawaii and Guam)
Distribution partnerships with certain locations and warehouses
Online shipment tracking services
Out-of-gauge, oversized transportation
Last mile services
Carton level tracking
Scanning