Relocating is a serious matter, we understand this and provide cutting edge services tailor made to each move.
We make sure proper prior planning is in place so every job we take on, meets our high standards every time. Moving is chaotic, stressful, and in some cases a nightmare. Whether you are moving the office or the whole family, we bring experience and professionalism to ensure your move is made as easy on you as possible.
Big Ben’s was created with a commitment to provide the finest, most exclusive packing, moving, unpacking and set-up, for the most luxurious homes and offices in the world.
More than that we offer complete concierge packages that allow us to coordinate many of the other aspects of your move beyond the physical relocation of your goods. While we employ and train for the most elaborate jobs, we also gladly handle the average size everyday one to three bedroom homes. The difference in our rate is far outweighed by the exceptional efficiency and care of our employees. Big Ben’s is the concept of experienced movers pairing their strengths into creating something special and unique. Big Ben’s is a large family and we look forward to making you a part of it with your next move.
Ben, a veteran of the United States Marine Corps knew immediately that there was a huge need for improvement in the moving industry. He has worked in all areas of moving and storage but quickly became disappointed with the quality of work and lackluster performance, so he took it upon himself to be the change. He decided to dedicate himself to revolutionizing the way household and commercial moves are handled. Taking many of the key principles from his time in the military he has brought integrity, reliability, leadership, attention to detail and a strong moral compass to an industry with a less than perfect reputation.
When Ben starting discussing the market in Los Angeles, in particular luxury residential and complex office moves, he saw great potential. He realized that between his renowned skill set from his military training and the rest of Big Ben’s managements’ exemplary track record of relocating families around the world, it was obvious that a special company would be formed. One remaining ingredient was left to solve, our staff, team building; We hire US Veterans and build teams blended with our civilian staff that conduct our jobs with a military level of discipline and precision. There’s no gimmick to what we offer, just a serious dedication and focus on fine service with people that understand what it takes.
This ranges from relocation and installation from 1,000 square-foot condos, 20,000 square-foot estate homes to 40,000 square-foot showrooms and large-scale office moves. Whether you’re an interior designer requiring delivery services, a homeowner faced with a challenging relocation, a company moving across the country or to the building across the street, the professionals at Big Ben’s Moving & Storage are qualified to handle every detail of your move.
Our integrity and reputation is as much based on the quality of work and the charisma of our teams as it is on providing an accurate quote for services.
It’s all too easy to receive low misleading quotes from movers or concierge companies that don’t deal with high value relocations daily. It can ruin the experience if you receive a considerably higher bill than was quoted. We avoid all of this by not only providing a thorough walk through before the move by one of our experienced staff members, but also delivering a very detailed and project specific quote that we guarantee.
Big Ben’s highly trained staff offers the most detailed and diligent level of service in Los Angeles.
Our former US military veterans and our veterans of the moving industry provide us a blend of discipline and teamwork that is unparalleled. The experience and interaction with our teams, in your home will be one of utter professionalism. There is no detail left unaddressed, we are neat, clean, quick and quiet. We carefully protect the residence both at origin and at destination, dress in clean attire, white gloves with rubber tips, clean, no smudge sneakers and plastic booties when needed. We transport your goods in state of the art, air ride late model vehicles loading with equipment that allows for the most secure load for safe transport. The attention to planning and careful execution of every move project is evident.
Unlike a local move, long distance moves requires extensive planning. Interstate moves require a different style of packing and wrapping for some items, far more paperwork for the USDOT and a detailed inventory.
Our experience in this area is unrivalled and we prepare with the same precise detail as we do for all “local moves”. The difference here is that the added component of delivery at a distant destination requires an unloading team as careful as the origin loading team. Most companies cannot provide that, we do. The Big Ben Solution is firstly to assign a dedicated exclusive truck or trailer for direct delivery to destination. Secondly, the same team that loads the shipment will be part of the delivery team, allowing for easy identification of fragile items so their carefully unwrapped, and an easy reassembly of items we took apart. It is this approach that maximizes the speed of delivery and minimizes the chances for damage. Our transportation for interstate moves will either be in 26’ or 50-53’ trailers loaded with state of the art security and protection systems. All of our vehicles have a GPS tracking system that allows our office to know exactly where every vehicle is at all times.
Commercial moves present far more potential challenges than residential moves. That’s why contracting with a capable and fully licensed commercial mover is a prerequisite for your project.
Whether moving a single start-up office, a large call center, a law firm or a fortune 500 firm time efficiency is an integral part of getting an organization moved and operational in a new location. This is our strength and the primary reason to choose Big Ben’s to run the operation.
You want to make sure animals are in their cat/dog carrier prior to the movers arriving.
Animals are curious and can get underfoot. If your dog isn’t good around strangers please
have them tied up or in their carrier. The moving company cannot transport any live animal
no dogs, cats, fish or reptiles are allowed in the truck.
On the day of the move you need to be present. There is paperwork to sign and you need to
show the movers exactly what is being moved. After the movers have loaded the truck you will
be ask to do a walk through. That is the time to point out anything that may have been missed
once the truck drives away they are done.
At the unload they will place boxes in rooms based on the rooms written on the boxes
(ie., bedroom, kitchen, garage). Furniture will be placed in the location you specify.
It is helpful if you already have a basic idea where you want furniture placed.
If the movers have to keep rearranging and switching furniture around it will take longer
and you are paying hourly.