American Van Lines Inc

American Van Lines launched April 2011 in Chicago as an independent motor carrier and van line focused exclusively on relocating the household goods for our military families within the contiguous United States and Alaska.

In 2017 American Van Lines partnered with Atlas Van Lines in order to provide service to the national account market. Atlas Van Lines is the second largest van line in North America and is one of the best known and most trusted names in moving.

As an Atlas Interstate agent, American Van Lines is poised to be a premier transportation service provider. We offer unparalleled customer service to the U.S. Department of Defense, its military branches, their families, and all national account customers.

PCS Moves
Military life means moving, whether it’s temporary duty or a PCS move. Moving to a new duty station requires working closely with the transportation office and a local moving company. Moving trucks arrive, belongings go into storage, and families face the uncertainty of starting a new assignment in a foreign city or state.

What that means is the need for more experienced professional van operators to work within the Department of Defense Personal Property Program and deliver the best customer service possible to the men and women serving our country. Household goods moving and storage for the military is an active business.

That’s where American Van Lines makes opportunity happen. With a hyper focus on customer service, American Van Lines demands best in class when it comes to hiring and partnering with independent professional van operators.

American Van Lines leverages its innovative business model to offer efficient solutions for corporate relocation. Moving with American means partnering with a company that is constantly pushing the standards of what is expected, then exceeding those expectations.
Moving Forward, Together
In an industry as old as moving and storage, there is experience to go around, but experience alone is no longer enough to satisfy the growing expectations of our fast pased, hyper mobile business environment. At American Van Lines we pride ourselves, not only on our uncompromising executive-level service, but on our untiring desire to exceed your expectations. Together with our customers, we are rewriting the rules of corporate relocation, delivering unparalleled service, and raising the bar for the future of the entire moving and storage industry.

CORE FOCUS: SERVICE OFFERINGS
Nationwide Corporate Interstate Household Goods Moving & Storage
Performance scores that differentiate & create value
INNOVATION & SOLUTIONS
Above and Beyond For Large, High Profile Moves
Time Critical – Cost Efficient Door to Door small shipments
CULTURE & VALUES
Integrity, Respect, Trust – Foundation of strong partnership
Quality Metrics – Continuous Improvement
OWNERSHIP
American Van Lines owns complete responsibility for service delivery from pack, load, unload, unpack and resolution of any post move issues, concerns to achieve total customer satisfaction.
All-Star Fleet of Moving Professionals
While recognizing the opportunity of the future, American understands that there is no substitute for a solid foundation. We aggressively recruit and hire only the most professional, experienced, and talented moving professionals to join our All-Star fleet. So when you move with us, you can rest assured that your driver, crew, and customer service representative have seen it all, handled it all, and moved it all -on time – and with a smile

Average Experience, 18 Years
94.25/100 Average Quality Score
Claims Ratio 1.56% of 2016 total billed revenue
2014 AMSA Fleet Safety Award – Winner Under 5 Million Miles
Recognizes a carrier’s successful efforts to reduce the incidence of accidents.
2015 AMSA Fleet Safety Award – Most Improved
Recognizes a carrier’s successful efforts to reduce the incidence of accidents.
Third-Party Partnerships
Behind the scenes, American Van Lines becomes a seamless part of any relocation management team for a variety of required moves. Over the years, our company has been hired by yours to leverage the size of your network and optimize the supply chain. Our stability in household goods move management and financial strength enables us to partner with companies while wearing many different hats to reach business goals and strategy.