Decades ago concierge service seemed to be lacking for many C-Suite level executives in the relocation process. They often had very little time to focus on the move due to the pressure and responsibilities of a high visibility role in addition to their family responsibilities. This typically resulted in some needs not getting addressed throughout their relocation.
Our founder and president, Janelle Piatkowski came up with the idea to build a company that centered around high touch, attention to detail and white glove service that catered to the needs of VIP’s and their families. In 1990, Janelle founded Cornerstone Relocation Group. Fast forward a decade and the philosophy of high touch came into demand across all employee tier levels. Once again recognizing a gap, she formed a partnership with Atlas World Group (AWG) to further enhance the financial and global bandwidth necessary for success.
Today, Cornerstone is a trusted provider of employee mobility services and remains dedicated to the same high touch philosophy that was established decades ago. Through our journey of growth, we have helped many clients find competitive solutions in their talent management programs and assisted their employees with transitioning to their new area seamlessly.
We know how critical it is for companies to make sure their relocating employees are not only in the right locations at the right time but that they are also happy and flourishing in their new role.
Our service philosophy at Cornerstone is to approach each relocation as more than just a transaction. It can be an emotionally difficult and stressful time for an employee and their family, so we make the process as seamless as possible. We provide your relocating employees with an experienced consultant to help navigate them through the move, explaining their relocation benefits in detail, emphasizing critical aspects and executing on the services flawlessly based on the established timeline. When the employee arrives at a point where a decision must be made, the consultant advises them expertly by explaining the advantages as well as potential pitfalls of each option. If an unforeseen circumstance comes up that requires additional oversight or approval, we have an established process to ensure that decisions and resolutions can be addressed swiftly.
We also equip you with an industry experienced account director who collaborates closely with the mobility team, offering them strategic planning and goal setting, actionable analytics to make informed decisions and guidance on industry trends and best practices.
Beyond the account director and consultant, we have an entire support team from various service departments that ensure every step of the process is taken so that the entire coordination of the move is orchestrated with fluidness. From the property disposition of the origin home to the management of the household goods move, every facet of the relocation is carried out with the highest quality and adherence to service level agreements making your global mobility program a success with your employees.
Appliances such as washers, dryers, and refrigerators must be disconnected, and the washer
must have a stabilizer installed. Again, your estimator can help you understand how these
items are properly serviced. All local moving companies have business relationships with
local service providers that handle this type of service, however full service moving
companies and national moving companies will also be able to provide all of the moving
services you require. Be sure you know who your mover will be using, as you will need to let
these people into your home to provide the service.
A reputable and reliable moving company has such information on their website.
If that’s not the case, call the movers and
ask for a proof of licensure. Never hire an unlicensed mover!