THE QUALITY OF OUR DELIVERY SERVICES IS AT THE HEART OF OUR CONCERNS
Regardless of the services we offer, our professionals are driven by the satisfaction and requirements of our customers. We work to provide quality and safe service .
We care about the protection of our customers and the property entrusted to us, which is why we have the necessary liability insurance and we always use adequate protective equipment .
YOUR FURNITURE AND GOODS ARE IN GOOD HANDS
Whether it’s moving to our delivery trucks or transporting goods , we always proceed meticulously to protect your items.
Whether it is light , heavy or fragile objects , we protect them effectively to transport them. We use blankets , wrapping paper , bubble wrap or slipcovers if needed.
We also have the right equipment to transport your items safely in our delivery and transport trucks . We use straps and belts ( also called straps) to transport and move your appliances and other heavy objects .
If you are moving to a different state, the charges will be based on the weight of your
shipment and mileage—these are referred to as the transportation charges.
There are a variety of different moving charges that can potentially appear on your estimate,
so be sure to ask your relocation specialist to explain each charge for you.
Some additional charges that may appear include packing, crating, valuation or coverage,
bulky article charge (for oversized items), and extra labor. Again, please be certain you
fully understand these charges so that you can accurately compare the estimates you receive.
All movers are required to prepare an order for service before they transport your shipment.
The order for service provides you with written confirmation of the moving services that you
requested to be performed in conjunction with your shipment. It also lists the agreed upon
dates for the pickup and delivery of your shipment and amount of valuation that you requested,
along with any special services that you ordered.
It also features a place and telephone number where the mover can contact you during the move.
Additionally, the order for service shows the charges that you will be assessed for your
household move or corporate relocation. If you are moving under a non-binding estimate,
the order for service will indicate the amount of the estimated non-binding charges,
the method of payment for the charges and, in cases where the actual charges exceed the
non-binding estimate, the maximum amount that you are required to pay at the time of delivery
in order to obtain possession of your shipment (you will have 30 days following delivery to
pay the balance of the charges due). If you are moving under a binding estimate,
the order for service will show the charges that you will be required to pay at delivery,
based on the binding estimate and the terms of payment. You and your mover must sign the
order for service.