OUR MISSION
Our mission is to make your moving day a good memory, not just a good experience. We accomplish this through our core values: honesty, transparency, dedication, reliability, cost-effectiveness, and a commitment to superior customer service. While there are shared commonalities, every move is unique, from a single professional to a family of three to a blended family of five to a couple embarking on a new adventure. Our goal at Real Pro Movers is to take the stress out of any type of relocation by smoothly integrating careful planning, packing, loading, and transporting into one very successful moving day.
Our CEO
Ryne Munday, CEO of Real Pro Movers, founded the company in 2015. There are many Vancouver moving companies out there. Why did he decide to start a moving company of his own?
Before Real Pro Movers, he worked at seven Vancouver moving companies as a mover. While he still had a boss, Ryne received a lot of positive customer feedback, describing him as caring, compassionate, patient, calm, a good listener, able to ask the right questions, and easy to reach. These same customers would recommend him to their friends and to other people.
Ryne says, “The clients wanted me to succeed; they encouraged me to stay in the moving company business. It was obvious to me there was a big demand for quality moving services.”
Whether a one-time client, a returning customer, acquaintance or co-worker, those who have met him remark on his big smile that magically appears when approached. Customers also say he feels like family, and he delivers exceptional customer service.
How did Ryne come up with his moving company name? On one of their first jobs, he and his team were moving a client from an apartment building at the same time as another moving company was working there. When his client saw a potential customer approach the other furniture moving company to ask for their rates, she pointed to Ryne’s crew and said, “Ask these guys – they are the real pro movers.” That’s how the company, Real Pro Movers, was named by an appreciative client.
Our Company
Located in Vancouver and Burnaby, Real pro movers have been delivering amazing quality customer service to people across Vancouver, the Greater Vancouver area and British Columbia. We have always understood behind all of the “stuff” is a real person. So, we do things differently.
Delivering quality customer service isn’t just a catch-phrase. It starts with our hiring process. We only hire full-time movers, never students. We look for movers who have been in the furniture moving business for a while. Darrel, a friend and one of the first people hired, was a mover in the film industry where it was imperative that he was careful with equipment and props.
We hire experienced movers but we retrain them the Real Pro way, emphasizing responsiveness, caring and compassion. Real Pro Movers cares about the quality and safety of their employees. Every new hire is supplied with the highest quality of equipment and tools to do the job safely and efficiently. Employees are instructed on how to use them properly. We expect our employees to not only take care of our customers, but to take care of themselves – lift objects correctly, pace themselves throughout the long day, manage energy levels, and to stay hydrated.
Our Promise
If you call us to discuss our moving services, we’ll give you a quote. Before you sign, we make sure we’ve explained everything clearly. At Real Pro Movers, we’re dedicated to making moving day worry-free and painless. We promise everything is provided up front – no hidden fees, no extra charges, no surprises.
SMALL MOVES/EXPRESS MOVES
You have sold most of your possessions but would like to take the antique four-poster bed, and matching highboy with you. But most full-service moving companies have a typical three-hour minimum rule when they quote you a price. This makes the cost of a small move unaffordable.
Real Pro Movers listened to its valued clients looking for small moves solutions. We now apply the quality of a residential move to small moves, allowing customers to take advantage of our residential moving expertise. Whether it’s a single piece of furniture or a combination of four items and one box, we will provide the service you’ve come to expect from our company. We also offer a safe and secure delivery service for appliances, electronics, and newly purchased furniture items.
PIANO MOVERS IN VANCOUVER AND LOWER MAINLAND
The Real Pro Movers Moving Company Vancouver is proud to present our elite team of piano moving experts. Moving and storage of a piano is a concern: fluctuating humidity, air temperature and climate conditions can impact the sound quality and appearance of a piano. When we move your piano our expert movers take into consideration its weight, shape, age and size. As your local piano moving company, we take care. Experience is key. We plan your piano move down to the last detail to make it as easy and stress free for you as possible.
Moving a piano requires a strategic plan, the right equipment, and superior skill. Every piano has its own unique challenges. Our dedicated movers are licensed, bonded and insured. They know the right combination of blankets, pads, and straps to keep a piano well-protected and secure. Whether it’s an upright or grand piano, we move it safely from one place to another. We have now successfully relocated over 200 pianos in Vancouver British Columbia in 24 months.
The logistics of moving a piano can be complex. It’s not just a piece of furniture. While a piano looks solid and heavy, it is also fragile. Trying to move one on your own can be risky. We’re professional movers with experience moving pianos. Whatever the reason you need a piano mover – relocation for a new job, bought a new piano, concert pianist in the family, piano moving and storage – Real Pro Movers have the expertise and skill to transport your musical instruments safely. We make piano moves look easy!
COMMERCIAL MOVING
Office moves can be overwhelming, complex, and costly. An office move might become a nightmare without the right professional guidance and comprehensive planning. Let Real Pro Movers help you avoid an office moving horror story because we’ll be with you through every part of the office moving process.
One of the most significant costs associated with moving a business is downtime of staff members who aren’t able to get on with their regular day. Whether moving a small business across the street or moving an entire facility across British Columbia, Real Pro Movers are committed to preserving the productivity of our customers’ businesses during the relocation process.
When it’s time to move your business, you need the support of a moving company who understands the unique requirements of commercial moving, inside out.
Once you have compiled a list of movers, inform them of the destination and timing of your
move. Ask them about the types of services they offer. Also ask them to explain their
estimates in detail and to give you a copy. If any company refuses to give you a written
estimate, you should eliminate them from consideration. Then carefully compare to see which
mover best suits your needs and budget.
The cost of your move will be based on the actual weight of your belongings and the distance
they are shipped, plus the amount of packing and other services that you require.
To help you anticipate the cost of your move, movers will give you an estimate of the price.
Be sure to get written estimates from at least 3 different movers so that you can compare
their services and prices.
You have the right to receive an estimate based on a physical (in-house) survey of your
shipment. Under the regulations, your mover must base your estimate (either binding,
non-binding, or not-to-exceed), on a physical survey of the household goods to be moved if
the goods are located with a 50-mile radius of your mover’s (or his agent’s) place of business.
You may elect to waive this requirement for a physical survey, but if you elect to do so,
you must sign a written waiver of your rights.