Proven Track Record
Our proven track record of exceptional teamwork and dedication to excellence is only made possible by the interactions between our staff, drivers and customers and is our greatest asset. The success and longevity of our business is a testament to the people involved.
Effectively managing transportation within any organization is a daunting task. Minimizing cost while maintaining adequate customer service levels is a challenge many managers face each day. Couple this with the ever changing landscape of the transportation industry and you have a recipe for disaster if it is not managed properly.
Arnold Bros. Logistics realizes this requires more than just a keen sense of the transportation environment but the ability to provide the customer with options for their transportation needs.
Managing Transportation Effectively and Efficiently
Managing transportation effectively and efficiently requires information that helps you make quick decisions. That’s why at Arnold Bros. Logistics, we have invested in transportation systems as the backbone of our operations. These tools, allow us to make the best decisions to meet your requirements whether they be temperature controlled, dry freight or open deck and provide our customers with services upon which they can enhance their level of transportation management.
Service Area
Arnold Bros. a full truck load carrier specializing in dry van and temperature control, providing outstanding service coast to coast in Canada and various locations throughout the United States.
Equipment Availability
Dry Van – Temperature Controlled Arnold Bros. enjoys a large and varied customer base made up of manufacturers, growers, distributors and retailers from across North America.
There are Dry Van and Temperature Controlled Vans available in Tandem as well as Tridem configurations. We also provide offshore refrigerated vans. That means no load is too unusual or too challenging for our transport professionals.
Arnold Bros. also offers limited services for Seatainer/Chassis in between Manitoba and British Columbia as well as Flatdeck work on a regional basis for select customers out of Winnipeg.
Customer Service Support
Arnold Bros. has established a program on Customer Service and Quality. We are constantly evaluating and improving our training methods to allow our staff to better understand customers’ requirements. Our program is designed to reemphasize quality performance and accuracy in every phase of our business.
While Arnold Bros. trucks and drivers may be the most visible parts of our organization, behind the scenes there are highly skilled men and women who work hard to ensure that the company’s commitment to total quality management is fulfilled. We assign a dedicated Customer Service Representative to your account providing immediate one to one contact.
Technology
Arnold Bros. is a leader in the development and implementation of innovative technology solutions in transportation. From pioneering communications packages that allow for pin point shipment tracking, through innovative customer connectivity solutions that allow our customers to gain access to their key information at any time, Arnold Bros. continues to exploit the latest in technology to help provide the best in service to our customers.
Measurements
To meet its high standards, Arnold Bros. has developed a comprehensive system designed to help maintain maximum standards of On-Time Service.
Every day, internal teams evaluate performance within the past 24 hours, identifying any possible delays and then notifying the respective shipper or consignee accordingly.
Customers can obtain comprehensive daily, weekly or monthly reports that provide concise details about shipments, service and On-Time performance for specific times. If a problem occurs, shippers and receivers are contacted that day so that contingencies or other options can be implemented.
All loose items must be packed in boxes to prevent loss or damage while moving. It is
recommended that you pack all items and leave the drawers empty.
Items of extraordinary value such as jewelry, money, antiques, and stamp collections
can be included in your shipment, provided that you notify your local moving representative
of these items before packing and moving day. It is strongly recommended that you carry
irreplaceable and expensive articles with you, or make alternate arrangements for their
transport.
In the moving industry, items worth more than $100 per pound are considered to be articles
of "extraordinary value.” To be assured that a claim involving these articles is not limited
to minimal liability, complete and sign your mover's high-value inventory form.
Also, be sure to sign the "Extraordinary Value Article Declaration" box, if applicable, on
your Bill of Lading.
Each mover has a slightly different procedure to follow as it relates to high-value items.
Ask your relocation specialist to provide you with an explanation of their company's process.
This is a confusing (but important) task, so be sure that you clearly understand the rules
prior to load day.