ABF Freight
ABF FREIGHT:
A LEADING NATIONAL LTL CARRIER
Trust ArcBest® carrier ABF Freight® to transport your less-than-truckload (LTL) shipments safely and securely. Customer satisfaction is our number one priority, and we take pride in providing innovative transportation solutions through our industry-leading LTL services. No matter your needs, ABF® can deliver.
NO OTHER LTL CARRIER COMES CLOSE TO OUR PERFORMANCE
Integrity, excellence and creativity are part of our core values, and we’re committed to applying them in everything we do. From safety guidelines to sustainability programs, our procedures and initiatives help us provide best-in-class service — and our performance record shows it.
Honors include the American Trucking Associations’ President’s Trophy for Safety, Excellence in Security Award, and the Quest for Quality Award by Logistics Management magazine. ABF was also recognized in the 2018 Mastio & Company LTL Customer Value Benchmarking Study for exceeding the industry benchmark.
As of 2019, ABF Freight is a:
• 7x ATA President’s Trophy for Safety recipient
• 8x Excellence in Security recipient
• 7x Excellence in Claims & Loss Prevention recipient
• 4x Quest for Quality National LTL Carrier recipient®
About ABF
ABF Freight operates a less-than-truckload network across North America to provide seamless transportation services in short- and long-haul markets. ArcBest customers can trust the superior LTL solutions ABF has provided for nearly a century and rely on us to solve transportation challenges.
Should I have the mover come to my home to look at my goods?
You have the right to receive an estimate based on a physical (in-house) survey of your
shipment. Under the regulations, your mover must base your estimate (either binding,
non-binding, or not-to-exceed), on a physical survey of the household goods to be moved if
the goods are located with a 50-mile radius of your mover’s (or his agent’s) place of business.
You may elect to waive this requirement for a physical survey, but if you elect to do so,
you must sign a written waiver of your rights.
Is it a good idea to get an estimate over the phone or via the Internet?
In all likelihood, you will find that an on-site estimate based on a physical survey
of the items that you plan on moving will be more accurate than an estimate that you
provide to your mover over the telephone or the Internet. So, unless circumstances warrant
(normally due to the time constraints of a short-notice move or because you are only shipping
a few items) think carefully before you elect to waive the required physical survey
of your shipment.
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