SHIPPING
OPEN, HONEST, AND FAIR – OUR PERSONAL GUARANTEE TO YOU
Logistimax is an integrity driven, non-asset based, over the road, third party logistics provider specializing in temperature controlled, dry, and heavy haul shipments. We help clients increase profitability by managing the communications required in transportation so your team can spend their valuable time focusing on the other things that make your business great.
Logistimax follows industry best practices to mitigate risk and to ensure the safe transportation of your products but let’s face it, in logistics things go wrong and when they do you need a partner that you can trust. Beyond providing a thick layer of insurance protection, we offer you peace of mind that your shipment and best interests are being protected. That peace of mind can only come from a relationship built on trust. That’s why we offer our personal guarantee – Open, Honest, and Fair to everyone we work with. Trust is earned, not given and that starts well before a shipment is ever awarded.
While things are going right and when they go wrong, you’ll have a partner in Logistimax. Our dedicated managers begin mitigating risk well before a qualified carrier is awarded your shipment and continues to mitigate risk one mile at a time until your shipment has been successfully delivered.
All of the tracking and monitoring available is useless unless your team has the information they need, before they need it. Our highly trained Logistics Specialists will work with your team to identify the earmarks every successful shipment achieves and will update your team at that point by any means of communication preferred. When a shipment is delayed for any reason, your team will be notified immediately by your dedicated Logistics Specialist of what the issue is and the best way to implement a solution. While we are hard at work resolving the time-delaying issue, your team is free to minimize the potential financial and/or reputable loss that can be caused by a late or damaged shipment.
Once you have compiled a list of movers, inform them of the destination and timing of your
move. Ask them about the types of services they offer. Also ask them to explain their
estimates in detail and to give you a copy. If any company refuses to give you a written
estimate, you should eliminate them from consideration. Then carefully compare to see which
mover best suits your needs and budget.
The cost of your move will be based on the actual weight of your belongings and the distance
they are shipped, plus the amount of packing and other services that you require.
To help you anticipate the cost of your move, movers will give you an estimate of the price.
Be sure to get written estimates from at least 3 different movers so that you can compare
their services and prices.
You have the right to receive an estimate based on a physical (in-house) survey of your
shipment. Under the regulations, your mover must base your estimate (either binding,
non-binding, or not-to-exceed), on a physical survey of the household goods to be moved if
the goods are located with a 50-mile radius of your mover’s (or his agent’s) place of business.
You may elect to waive this requirement for a physical survey, but if you elect to do so,
you must sign a written waiver of your rights.